Jackie Cooper MINI
14145 N Broadway Ext, Edmond OK 73013 • Toll Free: (877) 591-7809 • Service: (800) 299-3600
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.8
  •   5.0
      –   MINI Owner, Owasso, OK Feb 10, 2012
  •   5.0
      –   MINI Owner, Norman, OK Feb 7, 2012
  •   4.5
    "I am glad I bought my car from Jackie Cooper Mini."   –   Chris F., Dimmitt, TX Jan 31, 2012
  •   5.0
      –   Brianne J., Edmond, OK Jan 18, 2012
  •   4.5
    "Originally there was some confusion regarding whether or not the car was previously sold. Once that was clarified the purchase was much smoother."   –   Larry S., Bethany, OK Jan 9, 2012
  •   5.0
      –   Vicki C., Midwest City, OK Jan 8, 2012
  •   4.5
    "Tara was great to work with, she is knowledgeable and helpful"   –   Jean A., Edmond, OK Jan 8, 2012
  •   4.5
      –   Justin F., Edmond, OK Jan 2, 2012
  •   5.0
    "From the first contact with Ryan at Jackie Cooper Mini I decided that was where I wanted to purchase my new Mini. This is my third Mini so I have had dealings with different dealerships & Jackie Cooper Mini ranks tops! From the knowable sales staff to the service department they are always willing to help. I even had great dealings with finance department. I highly recommend doing business with JCM!"   –   Rene R., Mena, AR Jan 1, 2012
  •   5.0
      –   Lavetta B., El Reno, OK Nov 30, 2011
  •   5.0
      –   Ronald & Beverly G., Oklahoma City, OK Nov 29, 2011
Service Rating 4.7
  •   5.0
      –   MINI Owner, Norman, Oklahoma Feb 18, 2012
  •   4.5
      –   Steve E., Oklahoma City, OK Feb 11, 2012
  •   4.5
      –   Steve W., EDMOND, OK Feb 10, 2012
  •   5.0
      –   Melissa H., Claremore, OK Feb 8, 2012
  •   4.0
      –   Lawrence R., Stillwater, OK Feb 6, 2012
  •   5.0
      –   Loretta N., Oklahoma City, OK Feb 3, 2012
  •   5.0
    "The poeple at Jackie Cooper allow you to feel at home wiyh each visit."   –   Jack H., Bison, OK Feb 3, 2012
  •   5.0
      –   James E., Oklahoma City, OK Feb 1, 2012
  •   5.0
      –   Robert W., Garden City, KS Jan 30, 2012
  •   5.0
      –   Kimberly L., Yukon, OK Jan 28, 2012
  •   4.5
      –   MINI Owner, Oklahoma City, OK Jan 28, 2012
  •   3.5
      –   Chris B., FORT SMITH, AR Jan 26, 2012
  •   5.0
      –   Gary N., Oklahoma City, OK Jan 26, 2012
  •   5.0
      –   Robin R., Earlsboro, OK Jan 25, 2012
  •   4.5
      –   Sheila C., Davis, OK Jan 25, 2012
  •   3.5
      –   Paula F., Midwest City, OK Jan 25, 2012
  •   4.0
    "This took longer than expected, but we had a loaner, and that was fine."   –   Daniel S., Norman, OK Jan 21, 2012
  •   5.0
    "My service crew found my "unusual" problem left under my hood by someone else working on the car , and helped make things right!"   –   MINI Owner, Oklahoma City, OK Jan 21, 2012
  •   5.0
      –   Carol S., Bixby, OK Jan 19, 2012
  •   4.5
      –   MINI Owner, Oklahoma City, OK Jan 14, 2012
  •   4.5
      –   MINI Owner, Broken Arrow, OK Jan 11, 2012
  •   5.0
    "Thanks, I love your service advisors and staff. No one treats people better'!"   –   Cory C., Bethany, OK Jan 11, 2012
  •   5.0
      –   Mary B., Hobart, OK Jan 11, 2012
  •   4.5
      –   MINI Owner, Guthrie, OK Jan 7, 2012
  •   5.0
      –   Diane Y., Atoka, OK Jan 6, 2012
  •   5.0
      –   James R., OKLAHOMA CITY, OK Jan 6, 2012
  •   4.5
      –   MINI Owner, Norman, OK Jan 3, 2012
  •   5.0
      –   Daniele D., Edmond, OK Jan 3, 2012
  •   5.0
    "Tyler was AWESOME!! Of ALL the vehicles we have owned from Nissan 370z to Cadillac Escale, you all treated us THE BEST!!!!!!"   –   Bekki B., El Reno, OK Jan 3, 2012
  •   2.0
    "First off, quote was high so we will use our local mechanic for repair. Secondly, it was bogus that we had to pay a 55 $ charge to have a new car key "coded" to my car. Shouldn't this have been included in the 250 charge when I ordered the key in the first place as a replacement to the one I lost? Ridiculous!"   –   Jennifer h., edmond, OK Jan 3, 2012
  •   4.0
      –   Jennifer B., Edmond, OK Dec 29, 2011
  •   5.0
      –   MINI Owner, Chickasha, OK Dec 24, 2011
  •   5.0
      –   Bill W., Yukon, OK Dec 23, 2011
  •   3.5
      –   Mike T., Wichita, KS Dec 21, 2011
  •   4.5
      –   Linda G., Edmond, OK Dec 20, 2011
  •   4.5
      –   Caroline Y., Edmond, OK Dec 18, 2011
  •   5.0
      –   Terri E., Mcalester, OK Dec 16, 2011
  •   4.5
    "Shawn & Tyler were very helpful, polite & full of great advice about how to make our Mini Cooper S JCW last. Everyone else was courteous & helpful too."   –   Lamar A., Springdale, AR Dec 15, 2011
  •   5.0
    "the new coffee machine needs a hot chocolate option, and everything else was top notch, I even got help with the extended warranty program and how it works."   –   Karen S., Stillwater, OK Dec 14, 2011
  •   5.0
      –   Efren L., Oklahoma City, OK Dec 14, 2011
  •   4.5
      –   MINI Owner, Tulsa, OK Dec 13, 2011
  •   4.0
      –   Laura P., Oklahoma City, OK Dec 13, 2011
  •   5.0
    "Upon arrival for my appointment on time, Mini was taken right into to the service department, oil changed and tires rotated and balanced and right back to me. Great job and great timining,"   –   MINI Owner, Blanchard, OK Dec 13, 2011
  •   5.0
      –   Jessica T., Oklahoma City, OK Dec 8, 2011
  •   4.5
      –   MINI Owner, Edmond, OK Dec 7, 2011
  •   5.0
      –   John H., Goldsby, OK Dec 6, 2011
  •   3.5
      –   Terri N., Chandler, OK Dec 5, 2011
  •   5.0
    "Mr. Wade Higgins, General Manager Jackie Cooper MINI 14145 North Broadway Extension Edmond, OK 73013 Dear Mr. Higgins: A very special thank you to you and your staff for the wonderful service we recently received on our 2007MINI Cooper S convertible. As you may recall, I brought Pearl (we named the vehicle MINI Pearl when she arrived from the UK four years ago!) in for an oil change in October while my husband was in Oklahoma City undergoing Proton Beam Radiation Therapy at ProCure. At that time I explained to your service manager, Tyler Blevins, that in addition to the oil change, I wanted him to check the convertible top because it had recently ?stalled out? while closing. The next day, when I returned to pick up the car, Tyler showed me that one of my tires was about to separate from the rim and said that he was worried about me going back and forth to our home in east Texas with a bad tire; he also said that the motor for the convertible top was about to go out and that fixing the problem would cost $1700. Because the cost of being in Oklahoma City for nine weeks for cancer treatment is expensive, my husband and I told Tyler that we wouldn?t do the convertible motor work at that time. In response to an online survey from MINI, I told them how appreciative I was of Tyler?s warning about the bad tire, and also asked if the convertible motor problem was an issue with 2007 cars. A few days later I received a call from MINI?s customer service department asking about the convertible motor problem?the customer service representative promised to do some research about the problem and call me back. Imagine my surprise and pleasure when I received a call explaining that your dealership and district manager were offering to do the work for one-half parts and labor. We were thrilled with the offer, and took the car in for repairs the last week of Kraig?s treatment. When repairs were not completed at the end of Kraig?s sessions at ProCure, Tyler sent us home in a loaner car, and kept us informed about how the things were progressing. When delivery was ready to be made, Tyler called us to get a credit card number and we were dumbfounded when he said the charges were $300 less than the estimate. We couldn?t have been more thrilled! Getting a diagnosis of cancer is not something we all aspire to, but we do feel blessed to have received treatment in Oklahoma City. We found the local residents we met to be very friendly and helpful?something we sincerely appreciated during a difficult time of our lives. Your dealership certainly went ?above and beyond? in taking care of Pearl?s problem, and provided us with the type of customer service that most businesses aspire to but never obtain. Again, you have our most sincere thanks."   –   Suzanne S., ALBA, OK Dec 3, 2011
  •   5.0
    "I was really impressed with Tyler Blevins customer service skills. I was not real happy that I had to take my car back a second time to have them fix my oil leak but Tyler made it extremely pain free by coming to pick up our car and dropping us off a loaner car as to not inconvenience us"   –   Jason S., Oklahoma City, OK Dec 2, 2011
  •   4.0
      –   Tony A., Moore, OK Dec 1, 2011
  •   5.0
      –   Anthony W., Lawton, OK Nov 29, 2011
  •   5.0
      –   Donald L., Jenks, OK Nov 29, 2011
  •   5.0
      –   Terrie W., Ada, OK Nov 29, 2011
  •   4.5
    "I truly wish I could have given a 5 on the rating. The only drawback was how long it took to get the one part that was needed for the repair. However, all else was "truly exceptional" as has been everytime I have take my Mini in for a service."   –   Jerry J., Lawton, OK Nov 29, 2011
  •   4.5
      –   Elizabeth S., Tulsa, OK Nov 29, 2011
  •   4.5
    "Tyler took car of us even though we were 1 hour early. Ryan helped us look at the new 4-door mini. Nice."   –   Mark K., Collinsville, OK Nov 28, 2011
  •   5.0
      –   Ray C., Oklahoma City, OK Nov 25, 2011
  •   5.0
    "I absolutely love the way I am treated at Jackie Cooper MINI. I live just over 100 miles away, but I am always compensated for the trip in so many ways, and look forward to the experience. When you arrive at the service bay, you don't even have to step outside when you are greeted by the service advisor. They talk to you like you are an important shareholder in the company and explain exactly what they are going to do and how long it should take to finish the job. The waiting room is very upscale and have all the comforts including Wifi and gormet coffee and doughnuts. I am on my 3rd MINI Cooper now and will be a customer for life!"   –   Jeff P., Cleveland, OK Nov 25, 2011
  •   5.0
      –   Lisa S., Oklahoma City, OK Nov 24, 2011
  •   5.0
      –   Tye L., Oklahoma City, OK Nov 24, 2011
  •   5.0
    "The guys and manager went beyond expectations!"   –   MINI Owner, Oklahoma City, OK Nov 23, 2011
  •   5.0
      –   Mary H., Tulsa, OK Nov 23, 2011
  •   5.0
      –   Alan M., Oklahoma City, OK Nov 21, 2011
Jackie Cooper MINI 14145 N Broadway Ext Edmond , OK 73013 Sales: (877) 591-7809